Position Title
|
Business
Development Officer-SME
|
Department
|
management and
research
|
City
|
Dubai
|
Country
|
UAE
|
Company
|
Retail
Banking Group
|
Job Level
|
Not mentioned
|
Gender
|
Not
mentioned
|
Nationality
|
Not mentioned
|
Job Descriptions:
To manage
relationships of assigned Micro portfolio through outbound channels along
with cross selling various SME products. Generating revenue through FX,
Trade, NFI and NII. Ensuring end to end customer service, building
liabilities and scaling up the balances in existing customer accounts by
ensuring quality growth in earnings through focused penetration of target segments
with optimal risk propositions.
|
You may
apply for this post if you have following qualification and experience:
• Strong analytical,
logical skills
• Sound market
knowledge and SME business understanding
• Sound technical
skill-set across diverse products
University degree in
any business discipline,1– 2 years of relevant work experience in Commercial/
SME Banking in the functions of PMU/ Relationship Management/ Tele
Sales/Services
|
Other Details
• Meeting the KPI targets set in
term of revenues FX and Trade .
• New Business Development - Prospect for potential new clients and turn
this into increased business.
• Ensure retention of quality customers for maximum revenue generation
• Business Development and Planning –Identify opportunities within the
prospects base. Ensure that the balances in the accounts are upgraded and the
NIL balance accounts are funded.
• Maintain Liability along with increased growth and penetration of SME
products.
• Create effective hooks for customer to mitigate customer risk.
• Ensure control requirement of the business are adhered to in line with
Bank policies to ensure quality growth in business.
• Management and Research - Ensure sound awareness levels on all SME
products.
|
================================================================
Internal Control
Officer - DBC Direct banking center Job needed by Retail Banking Group-Dubai
|
Position Title
|
Internal
Control Officer - DBC
|
Department
|
Direct banking center
|
|
City
|
Dubai
|
Country
|
UAE
|
|
Company
|
Retail
Banking Group
|
Job Level
|
Not mentioned
|
|
Gender
|
Not
mentioned
|
Nationality
|
Not mentined
|
Job Descriptions:
|
Direct Banking
Center.
Authorization Center,
Telesales unit,
Customer experience
& quality unit,
CIBG call centre
Mashreq Securities
call centre
To ensure unit compliance
with documented standard operating procedures.
To ensure Inherent
system/ process risks are identified and mitigated leading to a highly
controlled environment.
|
You may
apply for this post if you have following qualification and experience:
|
University Graduate
(Preferably with some accounting/banking or math’s component)
-Preferably Bilingual
(Arabic and English)
-Min 2 to 3 years’
experience in financial institution in related field.
-Knowledge of the
efficient working of Banksys, Select, CTS.
-Computer literate.
-High level of
analytical, report writing, presentation skills.
-Excellent
communication skills.
-Positive attitude.
-Knowledge of RBG
products, process, audit control and system information is essential
|
Other Details
|
Develop the Internal controls scope in conjunction with DBC management
in order to maintain a high controlled environment.
Conduct a timely process/system risk assessment audit and provide an
assessment report to management along with risk mitigation recommendations.
Ensure unit adherence to bank policies and processes for achieving an
acceptable risk rating.
Create if required and review the standard operating procedures
periodically to ensure documented procedure is in line with actual practice.
Ensure the timely review of system accesses/levels vs. staff authority.
Evaluate the reliability and integrity of information to ensure
integrity of information within the unit. Recommend improvements if required.
Ensure sales and service sample checks are conducted as per the defined
scope.
Evaluate and examine bank policies to ensure clarity and compliance
within the unit.
Monthly process/policy exception reporting to unit management along with
case regularization.
Month on month exception analysis to identify process/ product training
requirements.
Follow up with the management or take the onus of recommendations made
for process changes to ensure closure.
Liaise with FRMU/F&I for investigations carried out on potential
Fraud.
Conduct/manage periodical internal audits and provide recommendations
for improvement from items identified to department management.
Be the contact point during bank audits for the department.
Ensure timely closure of audit recommendations.
Vet new processes coming into the department to ensure audit/control
requirements are met.
Conduct process/ policy related training in coordination with the
training team if deemed required by the unit management.
Ensure ongoing training to staff to enhance their skills so as to
provide a high level of quality comparable to a world class organization.
Conduct Controls staff appraisals as per specified requirements and
ensure all unit appraisals are done in a timely manner.
|
