Customer Relations Officers (DLM) Dnata Dubai UAE

Customer Relations Officer (DLM)

Position Title
CUSTOMER RELATIONS OFFICER (DLM)
Department 
UAE National Careers
City
Dubai
Country        
UAE
Company
Dnata
Job Level
Non Management
Gender
Not mentioned
Nationality   
only UAE Nationals
                                                                
Job Descriptions:
In co-ordination with Customer Relations Manager, ensure all Emirates Holidays customer complaints are objectively investigated, analysed and responded to, thereby securing the goodwill and retention of the customer and maintaining the image of Emirates Holidays as a service oriented organisation. Analyse reports on a monthly basis and recommend to the Customer Relations Manager ways and means of overcoming service shortfalls in order to promote the growth of Emirates Holidays.


You may apply for this post if you have following qualification and experience:
Customer Service.Relationship Management : 3+ Years
Degree or Honours (12+3 or equivalent) :

Other Details
Not mentioned


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