Sales Agent Room Reservations Job available at Jumeirah
at Etihad Towers-Abu Dhabi
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Position Title
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Sales
Agent
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Department
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Room Reservations
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|
City
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Abu
Dhabi
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Country
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UAE
|
|
Company
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Jumeirah
at Etihad Towers
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Job Level
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Executive
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|
Gender
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Not
mentioned
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Nationality
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Not mentioned
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Job Descriptions:
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An opportunity has
arisen for a Sales Agent to join our Reservations Department in Jumeirah at
Etihad Towers. The main duties and responsabilities of this role are:
Attends to all
enquiries, complaints and requests regarding reservations.
Answers the telephone
politely and promptly within 3 rings.
Ensures all
reservations requests by Internet, fax, cable, and letters are replied to
within 24 hours of receipt.
Ensures that the
complete details are recorded according to the departmental Standard
Operating Procedures.
Ensures that the
correct market and source code are linked to the rate code used.
Ensures all guarantee
letters and Travel Agent rooming lists from Companies or Travel agents
without credit facilities are received and approved by the Credit Manager
prior to guest arrival.
Keeps Reservations
Manager, during his/her absence Assistant Reservations Manager informed of
VIP guests, convention or seminar, consular visit or any extra ordinary
request.
Ensures that all
special guest requests are linked to the concerned reservation.
Keeps fully up to
date on future availability of current status, future dates and all
promotions in and around the Hotel and the UAE.
Organizes visa
requests for hotel guests as and when the reservation is made.
Prints and reconciles
trace report on a daily basis.
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You may
apply for this post if you have following qualification and experience:
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Hold a college
diploma or equivalent in a hospitality related field
Have at least 1 year
experience in a similar position
Have a good
communication skills
Have Microsoft
package software proficiency
Have Hotel software
skills
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Other Details
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At Jumeirah, we are committed to encouraging and developing our
colleagues in world class environments. We value diversity and equal
opportunity, employing over 14,000 colleagues from over 140 different
countries including locations in Asia Pacific, CIS, Central Asia, Western and
Eastern Europe, South America, Africa and the Middle East.
The business, social and gourmet hub of Abu Dhabi, Jumeirah at Etihad
Towers offers a relaxed and bespoke urban lifestyle experience based on
personalised care, craftsmanship, and a passion for unique culinary
experiences. Located on the shores of the Arabian Gulf, the 5-star luxury
city hotel spans 66 floors and includes 382 guest rooms and suites of refined
elegance offering the latest technology and stunning Corniche and coastal
views. The hotel features a Club Executive Lounge, 199 serviced residences,
ten restaurants and bars including the signature restaurants Li Beirut and
Quest, Talise Spa, Six P Gym, and one of the largest and most sophisticated
hotel conferencing centres in the capital. Jumeirah at Etihad Towers was
developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al
Nahyan’s Projects Department.
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