Door Attendant Concierge - Jumeirah Pre-Opening Hotel - (180000SW)
About Jumeirah:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
About the Job:
An opportunity has arisen for a Door Attendant to join Jumeirah's Pre-Opening Hotel. The main duties and responsibilities of this role:
Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and provide a courteous and professional service at all times.
Open the car door for all guests arriving at or leaving from the main entrance in a polite and courteous manner and greet them with a warm smile.
Always use guest names, obtain form guest luggage tag, if not available as guest and write down on luggage tag.
Escort guests upon arrival to the reception desk for check-in.
Coordinate and control the traffic in front of the main entrance making sure that no unauthorized vehicles are parked.
Assist guests with loading and unloading luggage, if no Bell Attendant is available.
Call for taxis for guests upon request.
Ensure the main entrance door and area clean at all times.
Communicate closely with the Concierge, Transport Team Leader and the valet parkers.
Be aware of the hotel’s fire and emergency procedure.
To comply with the hotel’s health, safety and hygiene policy and maintain high grooming standards.
Maintain a high level of knowledge about MJ facilities and services as well as Dubai and other Jumeirah properties to answer guest queries and questions.
About You:
The ideal candidate for this position will have the following experience and qualifications:
Able to communicate effectively and to respond well (switched on) to questions and requests.
Should have minimum 1 year guest service experience in a 5 star Hotel
Knowledge of Front Office Applications (Opera)
Accustomed to handling customer complaints
About the Benefits:
This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-annual flight allowance, medical coverage as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
Primary Location: United Arab Emirates-DUBAI-Madinat Jumeirah
Job: Door Attendant
Organization: Dubai Region [Main]
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